What is what to do when iphone screen goes black?

When your iPhone screen goes black, it can be alarming, but often it's a fixable issue. Here's a breakdown of troubleshooting steps:

• Force Restart: This is often the first and simplest solution. The method varies depending on your iPhone model:

  • iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Side button until you see the Apple logo.
  • iPhone 7 or 7 Plus: Press and hold both the Side (or Top) button and the Volume Down button until you see the Apple logo.
  • iPhone 6s or earlier: Press and hold both the Home button and the Side (or Top) button until you see the Apple logo.

• Check Charging: Ensure your iPhone has sufficient charge. Plug it into a known working charger and outlet for at least 15-30 minutes. Look for the charging screen. If you see it, the issue was likely a dead battery.

• Inspect for Physical Damage: Examine your iPhone for any signs of physical damage, such as cracks or dents, especially from a recent drop.

• Restore in Recovery Mode: If a force restart doesn't work, you might need to restore your iPhone using recovery mode. This requires a computer (Mac or PC) with iTunes (or Finder on newer Macs). Connect your iPhone to the computer while in recovery mode, and iTunes/Finder will prompt you to restore or update. Restoring will erase your data if you don't have a backup.

• DFU Mode Restore: Device Firmware Update (DFU) mode is a deeper restore that can sometimes resolve more serious software issues. The process is more complex, and like recovery mode, will erase your data if no backup exists. Look for specific guides for your iPhone model.

• Contact Apple Support: If none of the above solutions work, there may be a hardware issue. Contact Apple Support or visit an authorized service provider for further assistance.